Parts and Service Sales Representative
Company: Sudden Service, Inc.
Location: Bossier City
Posted on: April 17, 2024
Job Description:
Parts Service /Sales RepresentativeTaylor Sudden Service
provides exclusive worldwide distribution of genuine Taylor OEM
parts and forklift service for equipment designed, manufactured,
and marketed by Taylor Machine Works, Inc. Backed by a network of
parts and service centers, nationwide dealer support organizations,
and factory-trained service technicians, SSI is committed to
providing the best parts and service support in the industry. We
offer training schools for our service technicians on a regular
basis, ensuring the best possible service to Taylor Machine Works'
customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor
Group of Companies, a third-generation family-owned business based
in Louisville, MS since 1927. Duties/Responsibilities:
- Generates sales to customers for parts, assemblies, truck
rebuilds, used parts, and vision plus.
- Acts as a liaison between Taylor Machine Works and the
customer. Helps resolve any problems the customer feels he/she has
with receiving parts, quality of work performed by serviceperson,
quality of rebuilt components, invoicing, and any other problems
necessary to maintain rapport with the customer.
- Quotes service in the field and works with all customer
relations.
- As directed by stocking list from the Manager of Inventory
Control, keeps the rolling warehouse stocked with parts and
rotating parts with turning inventory.
- Incumbent managers and reports to customer details of their
comprehensive preventative maintenance plan.
- Incumbent is to provide a detailed call report to the Sudden
Service Manager weekly to discuss customer concerns and demands in
the field.
- Communicates twice daily with the direct parts representatives
passing on any information or parts orders.
- Incumbent will make constant recommendations and suggestions
for merchandising programs also the benefits of preventative or
full maintenance agreements.Required Skills/Abilities:
- Previous sales and or customer service experience
required.
- Must have valid driver's license and good driving records to be
insurable by corporate insurance carrier.
- Basic knowledge of computers.
- Travel out of town two to three times per week.
- Knowledge of the Taylor Parts preferred.
- Excellent communication skills both written and verbal.
- Strong ability to build relationships with an
organization.Education and Experience:
- High school education or GED equivalent.TMW is an Equal
Opportunity Employer. All Qualified Applicants Will Receive
Consideration for Employment Without Regard to Age, Race, Color,
Religion, Sex, Disability, National Origin, or Status as a
Protected Veteran
Keywords: Sudden Service, Inc., Bossier City , Parts and Service Sales Representative, Sales , Bossier City, Louisiana
Didn't find what you're looking for? Search again!
Loading more jobs...