Member Services Representative Weekends - Bossier City
Company: Local Staffing
Location: Bossier City
Posted on: November 19, 2021
Job Summary The Member Services Representative will be
responsible for creating a positive member experience by providing
a superior level of customer service to Planet Fitness members,
prospective members and guests. Essential Duties and
Responsibilities Greet members, prospective members and guests,
providing exceptional customer service. Handle all front desk
related activities including: Answer phones in a friendly manner
and assist callers with a variety of questions. Check members into
the system. New member sign-up. Take prospective members on tours.
Facilitate needed updates to members accounts. Respond to member
questions and concerns in a timely and professional manner and
elevate to Assistant Manager or Manager as needed. Assist in
maintaining the neatness and cleanliness of the club.
Qualifications/Requirements Customer service background preferred.
Basic computer proficiency. A passion for fitness and health.
Upbeat and positive attitude Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive
and professional way with members and co-workers, exceeding the
members expectations. Strong listener with the ability to empathize
and problem solve. Demonstrate diplomacy in all interactions while
using appropriate behavior and language. High School diploma/GED
equivalent required. Must be 18 years of age or older. Physical
Demands Continual standing and walking during shift. Continual
talking in person or on the phone during shift. Must be able to
occassionally lift up to 50 lbs. Will occasionally encounter toxic
chemicals during shift. Compensation: $8.00 per hour JOIN THE CLUB.
Enhancing peoples lives with an affordable, high-quality fitness
experience requires a team of inspiring, motivated and fun-loving
go-getters. As one of the largest and fastest-growing franchisors
and operators of fitness centers in the United States, Planet
Fitness is just getting warmed up. Were continuously seeking top
talent to join us in cultivating the Judgement Free Zone and
shaping the future of our brand. With more than 2,000 locations in
all 50 states, the District of Columbia, Puerto Rico, Canada, the
Dominican Republic, Panama, Mexico and Australia, theres plenty of
opportunity on our Planet and we are always looking for talented
individuals to join our team Our member mission says it best: our
product is a tool, a means to an end; not a brand name or a mold
maker, but a tool that can be used by anyone. To use our product,
members need to feel inspired and motivated. Thats where you come
in. If youre looking for a place where you can make a difference in
a customers life, youve found it. Come to add your mojo to the
Judgement Free Zone, but stay for the feeling that youre making a
difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A
CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are
employed by the Franchisee and are not employees of PFHQ (the
Franchisor). PFHQ neither dictates nor controls labor or employment
matters for franchisees or their employees, and does not retain any
reserved authority to control the terms and conditions of
employment for franchisees or their employees. Each franchisee is
responsible for ensuring compliance with local, state and federal
Keywords: Local Staffing, Bossier City , Member Services Representative Weekends - Bossier City, Sales , Bossier City, Louisiana
Didn't find what you're looking for? Search again!