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Help Desk Technician - Journeyman (Security Clearance Required)

Company: General Dynamics IT
Location: Bossier City
Posted on: November 4, 2019

Job Description:

REQ: 2019-59153Job DescriptionThis position is not yet funded.Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.Must be capable of performing analyses of system operations. Must have knowledge of and experience in the operations of hardware systems and components. Must have experience in fault detection, isolation, and correction of hardware systems and individual components. Must be capable of routine system maintenance and analysis functions including hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.As Team Lead, supervise the activities of Help Desk staff; communicate with operations and Systems Engineering staff to implement new and updated troubleshooting and resolution processes.EducationAA/ASQualifications3 For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Keywords: General Dynamics IT, Bossier City , Help Desk Technician - Journeyman (Security Clearance Required), Professions , Bossier City, Louisiana

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