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Hardware Support/Maintenance Technician- TS/SCI (ITC #786)

Company: Louisiana Economic Development
Location: Bossier City
Posted on: January 27, 2019

Job Description:

GDIT seeks a Hardware Support/Maintenance Technician. Qualifications*AA or equivalent + 6 yrs related experience.*TS/SCI clearance required (CI poly preferred or must be able to obtain).*Technical certification to meet DoD 8570 compliance required (IAT Level II minimum).GDIT is searching for a Desk Side Support Engineer for our Bossier City location. TS/SCI clearance required (CI poly preferred or must be able to obtain) and technical certification to meet 8570 compliance required (DOD 8570 IAT Level II minimum) are required.GDIT will provide DoDIIS (Department of Defense Intelligence Information System) customers worldwide with an ESOC consisting of Self-Help Knowledge Portals, remote Service Desk resolution support, and in-field customer engagement support. GDIT will be the first point of contact for IT problem resolutions helping to increase user satisfaction, reduce resolution time, and consolidate and standardize remote and in-field customer support at the enterprise level. Job OverviewPerforms a variety of duties in support of a computer, network (LAN/WAN), and/or client server unit. Reviews input data to verify adequacy and appropriateness of material required for data processing and related operations. Reviews output data to verify completeness, accuracy, and conformance to quality standards and specifications. Maintains internal records and may catalog, disperse, and return tapes/disks. May review daily processing logs and may set or revise schedules. Essential job functions--- Plans, executes, and provides recommendations for preventative maintenance as approved by government personnel--- Understands minor system tasks (e.g., loading software, rebooting, systems) in support of hardware maintenance and operations functions--- Installs and incorporates new releases, updates/patches, or other changes to COTS hardware and software (diagnostics failures or potential failure predictions)--- Operates and applies automated H/W management and diagnostics systems (to include remote management and diagnostics) and interprets findings to maintain, repair, or upgrade H/W--- Conducts hardware maintenance and minor installations on equipment listed in the specified task order and understands the inter-operational relationships of all components, to the extent required to perform maintenance services--- Provides recommendations on spares, spares program, planning, and tracking operational spares and bench stock--- Provides technical assistance to responding field service personnelGDIT (General Dynamics Information Technology) is the premier provider of high-tech IT solutions to the government IT market. We deliver cost-effective, next-generation IT solutions and services to the Department of Defense, the intelligence community and federal civilian agencies as they modernize their information systems.We are a company of over 40,000 smart, talented individuals who are committed to a stronger and better future for America through next-generation thinking and meaningful results.Delivering Next Generation IT SolutionsWe deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.Committed to Our Country and CommunitiesWhether we're helping our U.S. government customers meet their mission and operational challenges or working to address critical needs within our local communities, we bring the same level of passion and commitment, developing solutions that meet or exceed the challenge.Join UsAs an employee, you get to be part of a best performing team supporting our nation's most critical missions. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. - provided by Dice Preventive Maintenance,WAN,LAN,Data Processing,Customer Service,Hardware,Field Service,Top Secret Clearance

Keywords: Louisiana Economic Development, Bossier City , Hardware Support/Maintenance Technician- TS/SCI (ITC #786), Professions , Bossier City, Louisiana

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