BossierCityRecruiter Since 2001
the smart solution for Bossier City jobs

Customer Service Representative

Company: Working Solutions
Location: Bossier City
Posted on: November 10, 2019

Job Description:

Customer Service RepresentativeUS-LA-Bossier CityJob ID: 2019-2457Type: Contract# of Openings: 1Category: Customer Service/SupportBossier City, LouisianaOverviewThis is a remote, independent contractor role that provides personalized customer service to potential and existing hotel guest through phone, email and/or live chat support. Agents will identify and resolve problems, as well as provide a consultative sales approach regarding various options to guide callers to the right solutions for their individual needs. Works in a fast-paced, work-at-home, customer-service environment.Responsibilities

  • Practicing excellent verbal and written communication skills.
  • Providing top-notch customer service skills while guiding callers to the right solutions for their specific needs.
  • Having a positive attitude; being flexible and adaptable to change.
  • Researching, navigating and independently locating answers from webpages and resources in a variety of situations.
  • Communicating effectively, based on a customer?s mindset.
  • Exercising strong, multitasking skills while navigating through multiple websites and making themselves available for incoming calls.
  • Demonstrating a sincere desire to assist customers and put their needs first.QualificationsEducation and Experience:
    At least 1 to 2 years of experience in a high-volume, customer-service role (i.e. call center, retail or similar environment).Having achieved a satisfactory level of technical skill or knowledge. Familiarity with operating systems, including Windows OS versions and/or Mac OS versions. Ability to install and uninstall applications. Ability to download products and applications using various browsers. Competencies:
    Technical Skills: Proficient data-entry skills. Ability to achieve a "meets expectations" rating or higher on scorecard.
    Problem-solving/Analysis: Ability to solve problems through systematic analysis of processes with sound judgment. Have a realistic understanding of relevant issues.
    Organizational Skills: Ability to organize people or tasks, adjust to priorities and learn systems? within time constraints, and with available resources. Must be detail-oriented.
    Multi-tasking/Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume.
    Information Management: Ability to manage large amounts of complex information easily, communicate clearly and draw sound conclusions.
    Independent Thinking/Self-initiative: Critical thinker with ability to focus on things that matter most to achieve outcomes. Commitment to produce outcomes without direction and capable of finding necessary resources.
    Empathy/Customer Service: Customer-focused behavior, exhibiting a helping approach that includes listening, patience, respect and empathy for another's position.
    Coping/Flexibility: Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach are required.
    Computer Literacy: Ability to function in a multisystem Microsoft environment?using Word, Outlook, intranet, the internet and software applications.
    Communication/People Skills: Ability to influence or persuade others under positive or negative circumstances. Adapt to different styles, listen critically and collaborate.
    Commitment to Task: Ability to conform to established policies and procedures. Exhibit high motivation.Quality Orientation: Accomplishes tasks by considering all areas involved, no matter how small. Shows concern for all aspects of the job. Motivated toward constantly improving. Sets high standards for self-performance. Takes responsibility and accountability for successfully completing assignments or tasks. Independent contractors on this program will need to successfully pass a background check to work. This check will consist of a Social Security number verification, National Sex Offender Registry report and a criminal history check. We are currently not accepting independent contractors residing in California, New York, Pennsylvania or Washington. Contractual RelationshipThe relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker?s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. PM16 PI115251414

Keywords: Working Solutions, Bossier City , Customer Service Representative, Other , Bossier City, Louisiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Speech Language Pathologist (SLP) - Travel - Outpatient-151895
Description: RESPONSIBILITIES AND DUTIES Speech Language Pathologist SLP Provide treatment per facility, professional, and federal regulations and guidelines Outpatient Peds setting Start as soon
Company: Delta Healthcare Providers
Location: Shreveport
Posted on: 11/17/2019

Customer Service/Sales - Shreveport
Description: Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn (more...)
Company: Home Depot
Location: Shreveport
Posted on: 11/17/2019

Speech Language Pathologist (SLP) - Travel - SNF-152378
Description: RESPONSIBILITIES AND DUTIES Speech Language Pathologist SLP Provide treatment per facility, professional, and federal regulations and guidelines 36 hours guaranteed
Company: Delta Healthcare Providers
Location: Shreveport
Posted on: 11/17/2019


Speech-Language Pathologist (SLP) - Travel - Skilled Nursing Facility-149383
Description: RESPONSIBILITIES AND DUTIES Speech-Language Pathologist / Therapy Provide treatment per facility, professional, and federal regulations and guidelines 32 hours
Company: Delta Healthcare Providers
Location: Shreveport
Posted on: 11/17/2019

Dentist (DMD/DDS) - Clinic - Louisiana-148825
Description: Dentist DMD/DDS Benefits 160K Base Pay - New Graduates Welcome Up to 5,000 for Relocation Assistance FQHC Facility - Up to 70k for Student
Company: Delta Physician Placement
Location: Shreveport
Posted on: 11/17/2019

Speech Language Pathologist (SLP) - Travel - SNF-151860
Description: RESPONSIBILITIES AND DUTIES Speech Language Pathologist SLP Provide treatment per facility, professional, and federal regulations and guidelines. SNF / LTC setting
Company: Delta Healthcare Providers
Location: Shreveport
Posted on: 11/17/2019

Speech Language Pathologist (SLP) - Travel - Mixed Peds Setting-152784
Description: RESPONSIBILITIES AND DUTIES Speech Language Pathologist SLP Provide treatment per facility, professional, and federal regulations and guidelines 40 hours guaranteed Last week
Company: Delta Healthcare Providers
Location: Shreveport
Posted on: 11/17/2019

Speech Language Pathologist (SLP) - Travel - Skilled Nursing Facility-150139
Description: RESPONSIBILITIES AND DUTIES Speech Language Pathologist SLP Provide treatment per facility, professional, and federal regulations and guidelines. Skilled Nursing Facility
Company: Delta Healthcare Providers
Location: Shreveport
Posted on: 11/17/2019

CDL-A Truck Driver | South Central
Description: Required Class A CDL and 6 months recent tractor-trailer experience Average Miles: 2,100 per week Home
Company: Heartland Express
Location: Shreveport
Posted on: 11/17/2019

Entry Level CDL-A Truck Driver - Earn Top Pay FAST!
Description: At Western Express, you can get to the top of the industry in pay in only 90 days If you are a recent CDL-A Grad, you can choose from flatbed, van, OTR, regional
Company: Western Express
Location: Shreveport
Posted on: 11/17/2019

Log In or Create An Account

Get the latest Louisiana jobs by following @recnetLA on Twitter!

Bossier City RSS job feeds