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Resource Associate I - Bossier City

Company: First Guaranty Bank
Location: Bossier City
Posted on: June 14, 2019

Job Description:

Processes a variety of routine financial transactions including check cashing, withdrawals, deposits, and loan payment in accordance with bank policy and procedures; maintains an appropriate level of cash on hand; record all transactions accurately; responsible for managing and balancing cash draw daily; and provides customer service by promoting and selling bank services.

  • Receives cash and checks for deposit, verifies amounts and looks for check endorsements. Processes cash through currency counter to guard against acceptance of counterfeit bills.
  • Cashes checks for customers after verifying identification and checking account balances in accordance with bank policy.
  • Enters transactions into the computer and issues customer receipts.
  • Counts cash and balances cash and checks against computer records at the end of shift.
  • Prepares official checks as requested.
  • Explains bank services and charges to customers.
  • Makes required monthly referrals for bank products and services to current and perspective customers.
  • Observes suspicious behavior and reports any such activity to Resource Specialist and/or security personnel as appropriate. In the event of a robbery, remains calm and follows bank procedures to safeguard customers and staff.
  • Substitutes as needed for customer service person during lunches and short breaks, and can perform simple functions such as accessing safe deposit boxes, and explaining ATM operations.
  • Adheres to the BSA Policy and all other Bank Policies.
  • Other duties and responsibilities as may be assigned by supervisor.
  • High school diploma or equivalency.
  • Ability to enter numerical data on computer with speed and accuracy.
  • Good mathematical aptitude to facilitate daily balancing.
  • Must be pleasant when dealing with bank customers.
  • Ability to work under pressure.
  • Ability to cross-sell products and services to perspective customers.
  • Successful completion of in-house training program.
  • Must have 1 year of Resource Associate experience. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.

Keywords: First Guaranty Bank, Bossier City , Resource Associate I - Bossier City, Other , Bossier City, Louisiana

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