Receptionist

Company: Louisiana Machinery Company
Location: Bossier City
Posted on: June 17, 2022

Job Description:

ARE YOU READY TO MAKE A POWERFUL IMPACT?

Power UP YOUR CAREER WITH LOUISIANA CAT

THE OPPORTUNITY

We are searching for a PARTS COUNTER RECEPTIONIST to join our growing operations at our Bossier City, Louisiana location.

YOU

The Parts Counter Receptionist reports directly to the branch Parts Manager and provides the highest level of customer service to visitors, customers, and other employees. This person will have a friendly but professional demeanor. The primary focus of the position is to greet walk-in customers, answer the phone, and direct calls. The Parts Counter Receptionist will be seated at the parts counter and will have the knowledge and ability to assist the Parts Counter Sales team when necessary.

YOUR CONTRIBUTION

* Provide a pleasant and professional greeting to customers as they enter the branch.
* Professionally and efficiently answer phone calls to the branch and direct/transfer calls as required.
* Ensure that walk-in and telephone customers are receiving quality customer service.
* Assist the Parts Counter Sales team as needed.
* Regularly clean and disinfect counters, door handles, and other commonly touched surfaces
* Responsible for keeping the coffee service area clean and well stocked.
* Promote a GREAT+ customer experience.
* Demonstrate and promote Company core values of Integrity, Teamwork, Respect, Quality and Customer Service.

YOUR VALUE

* You will be the first point of contact for many customers at Louisiana Cat.
* You will provide administrative support to the Parts and Service departments.
* You will support a culture of professionalism and open interactive team communication with a focus on a sense of urgency.
* You will meet or exceed the customers' expectations as well as the company's initiatives and maintain Caterpillar's standards of excellence.

MOST IMPORTANT QUALIFICATIONS

* REQUIRED: High School Diploma
* REQUIRED: 2+ years of relevant experience
* REQUIRED: Strong computer skills, including Microsoft Office suite
* REQUIRED: Superior level of professionalism and outstanding communication and customer service skills

JOB FACTS

* SCHEDULE: Full time. Monday Friday 8am-5pm some Saturdays 8am-12pm. This position will participate in the Branch's "On-Call" rotation. Specifics will be discussed during interview.
* Will require physical movement as listed in the job description

SAFETY IN ALL WE DO

* We require strict compliance with PPE (personal protective equipment) safety regulations
* We maintain compliance with all Federal, State and Local safety and company regulations
* All employees must follow all Company Health, Safety & Environmental (HSE) procedures
* Louisiana Cat is a drug-free workplace

WHY PEOPLE JOIN LOUISIANA CAT

* We are known for service quality and unsurpassed customer relationships guided by our strong company values, culture and safety standards
* We have energy, focus and passion delivering results because what we do impacts our customers each and every day
* We work across Construction, Electrical Power, Forestry, Governmental, Heavy Equipment, Industrial, Landscaping, Marine Engines and Oil & Gas industries
* We invest in training and development programs for our employees to build their toolkit and career paths here at Louisiana CAT
* We offer competitive pay and benefits, paid holidays and vacation, employee incentive programs and 401(k) company match programs to meet family and work lifestyles

WHO WE ARE

Louisiana CAT is the only authorized Caterpillar Dealer for the state of Louisiana. We provide Caterpillar Equipment, Service, Parts and Engines to customers across a wide range of industries. We are guided by our strong company culture, safety standards and activities in the communities in which we operate. We seek out employees who are inspired by our timeless values, thrive in growing company environment and want to become a part of a dynamic company backed by 85+ years of success. We have 23 locations across Louisiana and the Gulf South with Corporate HQ located in Reserve, LA and Power Systems HQ located in New Iberia, LA.

To BE The Best...We HIRE The Best. POWER UP and Click RED button "APPLY For This Position" on our Louisiana CAT Careers Page https://www.louisianacat.com/careers to be considered for open roles at Louisiana CAT and affiliate companies. #LouisianaCATCareers #NowHiring #HiringOurHeroes #HiringTheBest

Louisiana CAT (Louisiana Machinery Co, LLC) and its affiliates are an Equal Opportunity Employer (EEO). M/F/D/V and we proudly hire U.S. Veterans.

Louisiana CAT (Louisiana Machinery Co., LLC) uses E-Verify and complies with I-9 employment eligibility requirements of all new hires. Click here for your rights - https://www.e-verify.gov/employees

Equal Employment Opportunity is the Law: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and EEO Law Supplement: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Keywords: Louisiana Machinery Company, Bossier City , Receptionist, Other , Bossier City, Louisiana