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Support Services Representative

Company: Penn National Gaming, Inc.
Location: Bossier City
Posted on: January 10, 2022

Job Description:

-Don't just work. Work Happy. -A career in gaming? At Margaritaville Casino & Resort Bossier City, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.An individual could be successful if they possess the following.

  • Responsible for the proper execution of assigned duties.
  • Knowledgeable of and adheres to all rules, regulations, policies, and procedures.
  • Provides directions and safety for the casino and all employees and guests.
  • Overall protection of company assets.
  • Interacts with guests and employees in a professional manner.
  • Interacts with local law enforcement agencies.
  • Knowledge of the Casino Control Act and attendant regulations as well as Margaritaville Resort Casino internal controls, policies, and procedures.
  • Maintains a written log of incidents involving guests or employees and prepares additional detailed reports, as required.
  • Administers first aid and assists injured guests and employees.
  • Ensures departmental compliance with federal, state, and local regulations, and with departmental and company policies and procedures.
  • Responsible for adherence to health, fire, and safety regulations; identifies potential safety hazards and reports such to the appropriate personnel.
  • Supports and maintains the Margaritaville Resort Casino courtesy guidelines.
  • While these positions report through Security they do not have the same responsibility as a Security Officer.
  • Support Service Representatives do not work the licensed Riverboat Gaming area.
  • Promotes outstanding guest relations.
  • Performs other duties as assigned.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A combination of experience or training will be considered. -
    • -High School Diploma or General Education Degree (GED).
    • Previous law enforcement experience preferred.
    • Must have a current valid Driver's License in the State of residence. -
    • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
    • Ability to write reports and business correspondence.
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. -
    • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
    • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. -
    • Valid Driver's License, L.A.C.T.Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. - The areas of career opportunity with Penn are ideal for just about any skill set. - Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization.Equal Opportunity Employer -

Keywords: Penn National Gaming, Inc., Bossier City , Support Services Representative, Other , Bossier City, Louisiana

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