ServiceNow Developer Senior Level

Company: General Dynamics Information Technology
Location: Bossier City
Posted on: October 14, 2021

Job Description:

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Top Secret

Suitability:

No Suitability Required

Public Trust/Other Required:

SSBI (T5)

Job Family:

Software Development

Job Description:

Join an exciting and dynamic team delivering a large-scale Enterprise Common Tools cloud platform, automation & orchestration, and Cloud Application Migration effort for the Army. This team works in a dynamic and fast-paced environment, with engineering, migration, and operations & sustainment of cloud migration efforts. Enterprise Common Tools and specific Army program customer migration efforts provide a range of day-to-day challenges, while the bigger picture architecture and migration efforts provide tangible milestones that the team pursues together following AGILE practices, to deliver the overall program effort. We’re looking for self-starter Leads and technical engineers, to work both as part of the team and on individual assignments, in an environment of customer mission delivery, integrity and communications. We’re looking to fill this role/team with those who currently have the cloud experience, certifications, and skills to execute in large enterprise environments, are flexible and enjoy tackling challenges, and desire to join a large team that is building and sustaining a large multi-tenant cloud platform/enterprise and migrating/expanding/automating the enterprise. If this sounds like you and you love to learn and grow with a team while delivering program milestones, then we’d love to hear from you!

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.  We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a Software Developer Senior joining our team to support Army PEO EIS GCSS-A Migration activities at Bossier City, LA.

At GDIT, people are our differentiator. As a Software Developer Senior supporting Army PEO, you will be trusted to customize and migrate new and existing applications to AWS. In this role, a typical day will include:

• Work with the team to execute customization of applications and API's with in the GCSS cloud environment.
• Develop, configure, and customize AWS based applications
• Integrate SAP and Army PEO systems
• Participate and share knowledge, work in the context of a geographically dispersed, collaborative, team-based environment
• Perform feature development within sprints to support the high company standards

• Support the development and configuration of ServiceNow in a variety of areas including, but not limited to Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Release/SDLC, Configuration Management (CMDB), Discovery, Project, Reporting, and SLAs.
• Identify, create, and execute test cases for ServiceNow and other software platforms including the creation of ServiceNow Automated Test Framework functionality.
• Collaborate with team members to define, analyze, understand, and document business and technical requirements.
• Design and develop / configure workflows, forms, scripts, and underlying logic using SCRUM / Agile methodologies.

• Participate in and support ServiceNow version upgrades.
• Offer technical solutions to address requirements, evaluate alternate solutions, and perform analysis to determine technical courses of action.
• Lead (and organize) projects driving the design, creation, testing, and delivery of technical functionality.
• Create technical architecture, design, and user guide documentation.
• Support business growth and proposal teams by writing proposal sections, providing guidance, and contributing to the creation of cost and effort estimates.
• Grow junior talent through mentoring, partnership, and technical reviews.
• Author, review, and lead the creation of white papers and contract artifacts.
• Work with end users, stakeholders, and management to define and create reports, dashboards, and data analysis products.
• Maintain current ServiceNow/industry certifications, while obtaining additional certifications.
• Lead, author, and contribute to IT related, technical processes reviews, postmortems, and continual process improvement.
• Create estimations on effort required to produce ServiceNow functionality.
• Other duties as assigned.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in Computer Science or related field, and five (5) years of IT and software development experience. 
• Or 8-10 years job experience with at least 5 years in IT and software development
• 5+ years of ServiceNow development/implementation/administrative experience including experience working with web technologies (HTML, CSS, JavaScript, AngularJS, XML, SOAP, YAML).
• 8570 Required, Security+ CE or equivalent IAM Level-I/IAT Level-II
• Can produce level of estimates and basic deployment plans for ServiceNow functionality
• Strong organization and time management skills while working in a rapid software development environment.
• Excellent collaboration skills and can effectively works in a team environment.
• Understanding of IT service management and common service level agreement measurements.
• Excellent written, verbal, presentation, and interpersonal skills.
• Strong Experience in the following:
  • Development with AWS Lambda and Python
  • Automation with PowerShell and Linux Shell Scripting
  • Integration of various AWS hosted systems
  • Familiarity with Windows and Linux system administration
• Active Secret Clearance with SSBI, or favorable T5

PREFERRED QUALIFICATIONS:

• 5+ years of experience working with ITSM/ITOM/HR/ITBM/SecOps solutions (any or all) in an enterprise environment.

• Excellent understanding of the Agile software testing process and lifecycle, from smoke test to integration to production deployment.
• Has experience leading development and/or test teams.
• Can identify, understand, document, and create functionality aligning with customer value streams.
• Must be able to identify and learn new technologies quickly.

Clearance

• Active Secret Clearance with SSBI, or favorable T5

Location

• Bossier City, LA

Travel

• Possible 10-15% travel required

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Telecommuting 100%

Work Location:

USA LA Bossier City

Additional Work Locations:

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Keywords: General Dynamics Information Technology, Bossier City , ServiceNow Developer Senior Level, Other , Bossier City, Louisiana

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