HOTEL MAINTENANCE SUPERVISOR
Company: Caesars Entertainment
Location: Bossier City
Posted on: May 3, 2021
Manages and supervises all aspects of the mechanics in this persons
charge, from two to six per shift.
ESSENTIAL DUTIES and RESPONSIBILITIES
Include the following. Other duties may be assigned.
- Must be able to reorganize, assess and respond to any
mechanical, electrical or structural damage.
- Ability to follow procedures to make repairs with in-house
labor or outside service companies.
- Support and maintain Horseshoe courtesy guidelines.
- Promote outstanding guest relations.
- Perform other duties as assigned.
Directly supervises Facilities Tech III (Electrician), Facilities
Tech III (Plumber), Facilities Dispatcher, HVAC Technician,
Facilities Tech I, Senior Mechanic, Mechanic, Senior Groundskeeper,
ESSENTIAL JOB FUNCTIONS:
Handles special projects as assigned.
Assists with writing capital requests for major repairs and
Assists in the development of the annual business plan and budget
for department expenditures.
Manages daily maintenance and repairs on all building mechanical
systems, equipment and tools, public areas, guest rooms, and
Responsible for maintaining cleanliness of facilities in all public
and non-public areas.
Manages maintenance of all HVACs, kitchen, electric, gas, and
steam-powered equipment, energy management equipment, and operation
of life safety systems throughout property.
Manages all areas to include cleaning and maintenance.
Ensures consistent, high quality maintenance standards are
maintained for the entire property.
Handles and responds to all guest complaints.
Responsible for maintenance and repairs to include heating,
cooling, electrical, television, plumbing, and telephone
Oversees all emergency situations, i.e. power outages, alarms,
Responsible for the proper scheduling of employees, ensuring a high
level of guest service while maintaining control of labor
Motivates employees in their respective areas.
Supervises assigned personnel, assuring that each employee receives
appropriate training and timely performance appraisals in
accordance with established policies and procedures.
Responsible for ensuring ADA compliance for casino and hotel
Meets the attendance guidelines of the job and adheres to
regulatory, departmental, and company policies.
- Spends the majority of time interviewing, training, and
Conducts Performance Reviews.
Makes or recommends wage increases.
Makes or recommends promotions.
Provides for safety and security.
Handles employees' complaints or grievances.
Recommends disciplinary action or disciplines employees.
Supervises and monitors work.
Monitors legal compliance with federal, state, and gaming laws.
DEMANDS TO COMPLETE ESSENTIAL JOB FUNCTIONS:
PHYSICAL & MENTAL:
Must be able to work independently.
Must be capable of maneuvering for prolonged periods of time.
Responds to visual and aural cues.
Must be able to stoop, bend, as well as, maneuver up and down
Must be able to lift 50 pounds.
Must have the manual dexterity to grab, grip, type, pull, hold,
tear, sort, reach, and file appropriate paperwork.
Must be able to operate the following equipment: computer,
telephones, fax, and copy machine.
Must possess the coordination and dexterity to work with sweeper,
high-pressure steamer, company vehicles, front loaders, manlifts,
backhoes, and other necessary equipment.
Must be able to perform physical and mental duties of engineering
Must present a well-groomed appearance.
Must be able to recognize and respond to individuals with their
Must be able to learn and retain locations, operation, and repair
procedures of this propertys mechanical systems, equipment, and
life safety system.
- Must be able to tolerate areas containing second hand smoke,
dust and bright lights
Must be able to respond to calmly and make rational decisions, when
handling guest and employee conflicts.
Must be able to get along with co-workers and work as a team.
Regular attendance in conformance with the standards, which may be
established by Horseshoe from time to time, is essential to the
successful performance of this position. Employee with irregular
attendance will be subject to Horseshoe disciplinary action
procedures up to and including termination of employment.
Due to the cyclical nature of the hospitality/entertainment
industry, employee may be required to work varying schedules to
reflect the business needs of the property.
Upon employment, all employees are required to fully comply with
Horseshoe policies and procedures for the safe and efficient
operation of Company facilities. Employees who violate Company
policies and procedures are subject to disciplinary action up to
and including termination of employment.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Must have knowledge of many different trades (Painting, Carpentry,
Etc) as he supervises the repairs to the Hotel Tower
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED) and five
years of experience in this field.
Ability to read and comprehend simple instructions, short
correspondence and memos. Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small
group situations to customers, clients, and other employees of the
organization. Ability to read and interpret documents such as
safety rules, operating and maintenance instructions and procedure
Ability to solve practical problems and deal with a variety of
concrete variables in situations where only limited standardization
exists. Ability to interpret a variety of instructions furnished in
written, oral, diagram, or schedule form.
OTHER SKILLS and ABILITIES:
Ability to obtain the appropriate work authorization per gaming
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential function of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
Caesars reserves the right to make changes to this job description
You will be an at-will employee with no contract or guarantee of
continued employment at any time. Our offer is contingent upon your
timely compliance with all regulatory requirements needed to hold
the position offered.
Keywords: Caesars Entertainment, Bossier City , HOTEL MAINTENANCE SUPERVISOR, Other , Bossier City, Louisiana
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