Pega/BPM Administrator

Company: Louisiana Economic Development
Location: Bossier City
Posted on: November 21, 2020

Job Description:

CGI seeks a PegaBPM Administrator. Position Description CGI is looking for a expert Pega Administrator to join our dynamic CGI team CGI is looking for a expertise PegaBPM Admin Professional who Works independently under limited supervision and applies knowledge of subject matter in Applications Development. Possess sufficient knowledge and skills to effectively deal with issues, challenges within field of specialization to develop simple applications solutions. Second level professional with direct impact on results and outcome. Your future duties and responsibilities bull Systems administration, production support, problem analysis, service request and project task delivery for IBM BAW and Pega BPM products in multiple environments (WAS and JBOSS EAPJWS). bull Assists in the development of support processes for Application Integration services and products bull Perform Level 2 problem and root cause analysis and engage Level 3 support and vendor bull Execute systems administration functions for middleware environments bull Ensure Service Now work intake processes are followed and delivery SLAs are met bull Review and delegate work request, incident, and delivery tasks bull Partner with Application Integration Engineering team for incident triage, product upgrades, maintenance, and fix packs. bull Ensure automation for repeatable functions is utilized appropriately bull Utilize monitoring tools (APM, Splunk) create views, alerts to monitor health and take action accordingly bull Implement and document solutions for issues in the production environments ensuring performance, availability, security, integrity, and capacity bull Planning and documenting disaster recovery procedures and ensuring execution of procedures during disaster exercises. bull Work with application owners, Pega Center of Excellence and Infrastructure Services Operations counterparts on resiliency and automation opportunities. bull Identify opportunities for process and tool improvements partner with BPM service engineering to drive from concept to implementation bull Interact with application and diverse infrastructure teams, identifying application impacts, interface design and technical specification design documentation Required qualifications to be successful in this role bull 6 years of experience as Pega Administratator bull Experience within a large-scale or global enterprise, core competencies with installationconfiguration of Pega BPM and IBM BPMBAW products. Minimum of 2 years hands on experience with Pega PRPCSCE infrastructure engineering andor support. bull Advanced knowledge of application, data and infrastructure architecture a plus. bull Ability to work in large, collaborative teams to achieve organizational goals, and passionate about building an innovative culture bull Proficiency with Ansible (Ansible Tower) or in one or more programming languages for automation i.e Java, Python a plus bull Excellent understanding of integration with third party APIs (Web services, JSON, REST, XML etc.) bull Proficiency in development and deployment using WAS andor JBOSS EAPJWS bull Good understanding on database design and query optimization a plus bull Strong interpersonal and communication skills capable of writing documentation, training users in complex topics bull Agile experience proficient in using Rally andor Jira Desired Qualifications Non Essential skills required bull Education Bachelors degree in Computer Science or a related discipline, at least seven, typically ten or more years of solid, diverse work experience in IT, or the equivalent in education and work experience. bull Associate's Degree (Community College, MBO) bull Demonstrated history of strong communication and collaboration abilities in a highly matrixed environment. bull Strong analytical and problem solving skills. bull Excellent verbal and written communication skills. bull Ability to work as part of a high performance team in a fast paced environment. bull Demonstrated solid knowledge of systems development life cycle particularly in contemporary requirements elicitation, analysis, traceability verification. Skills Database Design Data Warehousing Communication (OralWritten) We understand that success in the IT services business is contingent on retaining and attracting the best talent - talent like you. At CGI, our team of professionals is dedicated and driven to help our clients succeed. At our Lafayette Center, we are looking for experienced professionals and graduating students interested in IT careers, focusing on those with demonstrated experience in IT and business, strong problem-solving abilities, and excellent interpersonal skills. While most companies have a vision and mission, CGI goes a step beyond. We have a company dream "To create an environment in which we enjoy working together and, as owners, contribute to building a company we can be proud of." This dream emphasizes the enjoyment and ownership principles that are essential to CGI's success. In fact, we strive to create an environment where our professionals enjoy working together and feel empowered and engaged as owners to build their company and grow their careers. This dream as well as our values are what set us apart -

Keywords: Louisiana Economic Development, Bossier City , Pega/BPM Administrator, Other , Bossier City, Louisiana