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IT Technical Support Analyst

Company: Kelly Services
Location: Bossier City
Posted on: November 26, 2019

Job Description:

Position: IT Technical Support Analyst

Location: Bossier City, LA

Wage: $37,000 - $40,000/year

Job Details:



  • Installs, upgrades, troubleshoots, operates, replaces, and repairs customer's computer software, Internet, cloud, and phone systems, along with their needed hardware and peripheral devices.

  • Maintainin hardware, software, and IT security systems.

  • Supports and maintains user account information including rights, security, and system users.

  • Has knowledge of commonly used systems, practices and procedures within each division.

  • Works well with little or no direct supervision.

  • Possesses knowledge of server systems, commonly used business software, and Ethernet network concepts.

  • Maintains the company's hardware and software inventories passwords.

  • Recommends ways to improve the company s productivity through the use of technology, computer systems, procedures, and controls.

  • Duties include, but are not limited to: installing, up customer grading, Point of Sale/register systems out in the field

  • Acts as the level one help desk for the Service Technicians repairing said hardware in the field; maintains customer relations as it pertains to customer point of sale systems POS;

  • Assist in implementation of PCI compliance for credit debit card security for POS systems, as well as supporting implementing various monitoring systems


    Why Kelly--?With Kelly, youll have direct connections to leading IT organizations in the best companies around the globeoffering you the chance to work on some of todays most intriguing, innovative and high-visibility projects. In a field where change is the only constant, our connections and opportunities will help you take your career exactly where you want to go. We work with 90 of the Fortune 100 companies companies and found opportunities for more than 8,600 IT professionals last year. Let us help advance your career today.About Kelly--At Kelly, were always thinking about whats next and advising job seekers on new ways of working to reach their full potential. In fact, were a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

    Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Keywords: Kelly Services, Bossier City , IT Technical Support Analyst, IT / Software / Systems , Bossier City, Louisiana

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