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ServiceNow Software Engineer Advisor ITC #2483

Company: Louisiana Economic Development
Location: Bossier City
Posted on: February 16, 2020

Job Description:

GDIT is seeking a ServiceNow Software Engineer Advisor. Must possess a--Public Trust Clearance.Required Proficiency:--Ability to establish, develop, and maintain ServiceNow and integrations with other systems through automation technologies based on customer requirements.Experience with Agile software developmentJob Responsibilities:Responsible for the automation of solutions that will integrate with ServiceNow instances based on customer requirements.Configure ServiceNow modules to effectively underpin uniquely defined ITIL processes and ITSM workflows.Import data from existing event monitoring and management tools to make available for use in ServiceNow.Collaborate with designated points of contact to refine, test, and debug system as needed.Collaborate with appropriate support teams on system integration efforts.Ensure availability, reliability, and integrity of ServiceNow system.Follow established Change Management process for system modification or maintenance.Design and automate reports that can be auto-generated and easily accessed through ServiceNow.Effectively engage in all phases of the development lifecycle. Configure and develop core and custom solutions as requested.Populate tool with foundation data specific to customer organization.Optimally configure ServiceNow to enable comprehensive reporting.Preferred Experience:Prior experience establishing instance of ServiceNow both on-premise and in cloud environment.Job Profile Requirements:Requires a Bachelor's Degree, IT Related5+ years of experience working with ITSM solutions in an enterprise environment.--3+ years of ServiceNow development / implementation / administrative experience * Experience working with web technologies (HTML, CSS, JavaScript (including AngularJS), XML, SOAP, YAML)--3+ years of experience using automation technologies (Ansible, Terraform, Chef, Puppet)Superior attention to detail with excellent written and verbal communication skills.Ability to understand complex business needs and adapt appropriately.Ability to learn and adapt to new technologies applicable to the ServiceNow platformCertified ServiceNow AdministratorExperience creating and executing test cases using ServiceNow's Automated Test FrameworkUnderstanding of IT service management and common service level agreement measurementsIndividual skills preferred: process minded, good presentation and communication skillsEstablished documentation skillsThe Software Engineer-- Advisor will be responsible for the development, administration, and automation of solutions within GDIT ServiceNow environments. The Software Engineer will work with members of the CIO-Technology Shared Services Applications Team, customers, and external vendors to design, implement, test, document, integrate, and automate solutions needed to support the enterprise. Daily activities will include developing solutions within ServiceNow, assisting with the integration of other apps/tools with ServiceNow, system administration, automation, report development, and testing of the product and its sub-modules.Job Responsibilities:Responsible for the automation of solutions that will integrate with ServiceNow instances based on customer requirements.Configure ServiceNow modules to effectively underpin uniquely defined ITIL processes and ITSM workflows.Import data from existing event monitoring and management tools to make available for use in ServiceNow.Collaborate with designated points of contact to refine, test, and debug system as needed.Collaborate with appropriate support teams on system integration efforts.Ensure availability, reliability, and integrity of ServiceNow system.Follow established Change Management process for system modification or maintenance.Design and automate reports that can be auto-generated and easily accessed through ServiceNow.Effectively engage in all phases of the development lifecycle. Configure and develop core and custom solutions as requested.Populate tool with foundation data specific to customer organization.Optimally configure ServiceNow to enable comprehensive reporting.GDIT (General Dynamics Information Technology) is the premier provider of high-tech IT solutions to the government IT market. We deliver cost-effective, next-generation IT solutions and services to the Department of Defense, the intelligence community and federal civilian agencies as they modernize their information systems.We are a company of over 40,000 smart, talented individuals who are committed to a stronger and better future for America through next-generation thinking and meaningful results.Delivering Next Generation IT SolutionsWe deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens.Committed to Our Country and CommunitiesWhether we're helping our U.S. government customers meet their mission and operational challenges or working to address critical needs within our local communities, we bring the same level of passion and commitment, developing solutions that meet or exceed the challenge.Join UsAs an employee, you get to be part of a best performing team supporting our nation's most critical missions. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. - provided by Dice

Keywords: Louisiana Economic Development, Bossier City , ServiceNow Software Engineer Advisor ITC #2483, IT / Software / Systems , Bossier City, Louisiana

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