Front Desk
Company: Healthcare Express
Location: Longview
Posted on: February 20, 2026
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Job Description:
Job Description Job Description Do you make great first
impressions? Are you someone who never meets a stranger? If so,
HealthCARE Express is looking for reliable, energetic individuals
to join our Director of First Impressions (D.O.F.I.) team. As the
face of the company, this front desk position plays a critical role
in our organization and patient care. Responsibilities: In this
role, you will be responsible for greeting patients, verifying
their information, and providing assistance when needed. You'll
answer phone calls courteously and promptly, ensure clinic forms
are replenished, and maintain accurate payment records for patient
accounts. Additionally, you'll scan patient information, verify
insurance, and maintain confidentiality in line with HIPAA
regulations. Your responsibilities also include addressing patient
concerns in a timely manner, working professionally with both
patients and medical staff, and remaining flexible for
cross-training opportunities. Occasionally, you may take on tasks
outside the usual scope of practice to help drive our
organization's mission forward. Compensation: $15.00 and up per
hour, depending on experience. Schedule: 12-hour shifts, rotating
Saturdays, 30 hours per week. Benefits: Health Insurance, Dental,
Vision, Life Insurance, Short Term Disability, Long Term
Disability, Accident Insurance, Critical Illness, Benefit Time Off,
and Bereavement Leave. Job Requirements Success in this role
requires strong organizational skills, strict confidentiality,
effective communication, and exceptional customer service. You
should also be familiar with clinical office operations and basic
computer systems. This position plays a pivotal role in the growth
of our organization. We encourage personal development and pride
ourselves on a fun work environment, complete with monthly themed
dress-up days. About Us HealthCARE Express operates 16 urgent care
facilities, a specialty clinic, and a medical billing department
across Texas, Arkansas, Oklahoma, and Louisiana. Training New hires
may have to attend a 4-5 day training session in Texarkana, TX, as
part of the onboarding process.
Keywords: Healthcare Express, Bossier City , Front Desk, Healthcare , Longview, Louisiana
