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Air Operations Center (AOC) Knowledge Manager

Company: S4 Inc.
Location: Bossier City
Posted on: August 5, 2022

Job Description:

Job DescriptionJob Title: Air Operations Center (AOC) Knowledge ManagerWork Location: 608th Air Operations Center, Barksdale AFB, LAClearance: Active current TS+Education: Bachelor's degree or equivalent knowledge of Air Force C4I systemsExperience: 5+Certification: Configuration Management II course or ANSI EIA 649 certificationSchedule: Monday - Friday day shiftTravel: Occasional (CONUS OCONUS)Salary: Commensurate with experienceJob Listing Number: 22-013/LA22007LCAT: Knowledge ManagerOverview: S4 Inc. employees selected for this position will be supporting the 608th Air Operations Center (AOC) at Barksdale AFB, Louisiana. You will be supporting AOC operators, technicians, and subject matter experts to enhance AOC global strike and global Command, Control, Communications, Computers, and Intelligence (C4I) operations by providing AOC leadership with relevant information to make informed decisions to include continuous process improvement, records management programming and SharePoint administration. Specific Duties: In this position you will be responsible for:

  • Design and develop SharePoint knowledge repository
  • Assist individuals in maximizing the potential of SharePoint as it relates to job function
  • Perform business process analysis and automated processes on SharePoint
  • Integrate the AOC WS with SharePoint to minimize data loss and maximize unit processes
  • Conduct requirements gathering sessions with end users and perform beta testing
  • Train end users on lists, libraries, pages, publishing, web parts, importing, exporting, navigation, and SharePoint features that are developed following the accomplishment of project objectives
  • Respond to inquiries, collection maintenance and retrieval tasks, metadata review and input, equipment maintenance, coordinate and oversee various communication strategies to improve customer service and delivery of information
  • Evaluate classification, sensitivity, mission criticality, and required levels of access for incoming data, information, and knowledge to ensure compliance with requirements management, handling, and security standards and practices
  • Develop training programs for Knowledge Management, SharePoint, Records Management, and Continuous Process Improvement systems and processes
  • Develop and implement a repeatable KM process for continuous process improvement
  • Institute, codify, and implement Knowledge Information Management processes for utilizing the SharePoint environment
  • Provide information to faculty and staff regarding records and information management policies, standards, and procedures
  • Provide inputs to FOIA/PA for administrative processing IAW Privacy Act guidelines

    Skills: Ability to work both independently and in a team environment with clients and vendors, demonstrated technical leadership skills, good verbal, and written communication skills. Have a solid understanding of the design of complex databases (e.g., schema and subschema details) so limitations/deficiencies can be identified.Qualifications:
    • Active current Top Secret+ security clearance
    • Possess the following SharePoint skills: site collection design, Governance, Infrastructure and Architecture, Visualization, Dashboards, Timelines, Custom Solutions, SharePoint Designer, database management, Cascading Style Sheets and HTML, Enterprise search and Analytics, InfoPath, Workflows, and business process automation, excel services, SharePoint accounts, Document/Record Center, and Key Performance Indicators
    • Shall be familiar with secure facility access processes
    • Possess or acquire and maintain IAT level II certification(s) IAW DoD 8570.1-M Information Assurance Workforce Improvement program within 45 days of hireTo apply to this position please go to and click on Careers to complete and an employment application and to upload your resume.S4 Inc. offers competitive salaries and a comprehensive benefits package with 401(k), and universal time off. We are an Equal Opportunity Employer including Veterans/Disabled. S4 participates in the E-Verify employment verification program. Candidate selected must be able to obtain and maintain the security clearance required by the contract at all timesIf you are an individual with a disability or a disabled veteran, and need a reasonable accommodation to apply to a position, please contact Michelle Sweeney, HR Manager, by phone at (781) 273-1600 or by email at

Keywords: S4 Inc., Bossier City , Air Operations Center (AOC) Knowledge Manager, Executive , Bossier City, Louisiana

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