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Bigfix Patching Engineer (ITC# 1574)

Company: Louisiana Economic Development
Location: Bossier City
Posted on: March 24, 2020

Job Description:

GDIT seeks a Bigfix Patching Engineer. REQUIRED QUALIFICATIONS Masters Degree 8 IT experience6 years BigFix Administration experience Bachelors Degree 10 IT experience8 years BigFix Administration experience No Degree 13 IT experience11 years BigFix Administration experience 5+ years of experience in a Virtualized Windows environment. Hands on experience with administering and monitoring a large BigFix 9.X production environment Operations experience in a variety of server based operating system - MS Server 2008 and above BigFix Relevance and Session Relevance Languages Hands on experience with troubleshooting BigFix client and relay communication issues in a large multisite deployment needed Troubleshooting ndash Proficient at Systematic analysis to diagnose and trace data flow to determine cause and effect of issues. Experience writing fixlets in TEMBigFix for package deployments Experience creating packages for windows updates to servers and PCs Experience creating custom properties and Analysis in BigFix to use for reporting Exceptional problem-solving skills Familiar with security, best practices and methodologies Strong communications, problem solving, leadership and analytical skills Able to assess and solve issues in a high-pressure environment. Strong organizational skills Must be able to multitask without sacrificing attention to details. Able to work effectively with other groups and teams. DESIRED QUALIFICATIONS Experience with patching Solaris and RedHat Linux with BigFix -PowerShell scripting experience Certifications in BigFix Security+ MCSE - WIN 20122016 Tasks and responsibilities - Install security patches for both OS-level and 3rd party products using BigFix - Perform troubleshooting of failed patch installations, up to and including escalating to and working with the vendor to resolve the issue - Utilize Web Reports to pull ad hoc custom reports for different aspects of our systems - Create scheduled activities in Web Reports to send out pre-configured reports to sets of concerned users - Install, configure, troubleshoot, patch, and manage BigFix on Windows - Support tickets relating to BigFix technical issues primarily and work other tickets as assigned - Develop and maintain Standard Operating Procedures for BigFix application and agents - Diagnoses and troubleshoots problems with Servers, software, and communications devices - Provide escalation support for technical support and assistance to junior administrators - Interfaces with vendors to ensure appropriate resolution for BigFix and general patching issues on Windows systems - Develops and implements testing strategies and document results - Troubleshoots and resolves complex problems - Maintains current knowledge of relevant hardware and software applications as assigned - Participates in special projects as required - Working TEMBigFix deployment experience GDIT (General Dynamics Information Technology) is the premier provider of high-tech IT solutions to the government IT market. We deliver cost-effective, next-generation IT solutions and services to the Department of Defense, the intelligence community and federal civilian agencies as they modernize their information systems. We are a company of over 40,000 smart, talented individuals who are committed to a stronger and better future for America through next-generation thinking and meaningful results. Delivering Next Generation IT Solutions We deliver a broad range of innovative, next-generation IT solutions and professional services to help our customers modernize their legacy systems, protect their networks and assets, and improve the effectiveness and efficiency of mission-critical functions for our warfighters and our citizens. Committed to Our Country and Communities Whether we're helping our U.S. government customers meet their mission and operational challenges or working to address critical needs within our local communities, we bring the same level of passion and commitment, developing solutions that meet or exceed the challenge. Join Us As an employee, you get to be part of a best performing team supporting our nation's most critical missions. We give you the tools to be successful all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.

Keywords: Louisiana Economic Development, Bossier City , Bigfix Patching Engineer (ITC# 1574), Engineering , Bossier City, Louisiana

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