FRONT DESK CUSTOMER SERVICE REPRESENTATIVE
Company: Holiday Lanes Llc
Location: Bossier City
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Benefits/Perks Competitive
Compensation Paid Time Off Career Growth Opportunities Job Summary
We are seeking a Customer Service Representative to join our team.
In this role, you will communicate with customers to identify their
needs, process requests, escalate complaints, and provide helpful
solutions that ensure they have a great customer service experience
with our company. The ideal candidate is friendly, computer savvy,
and is able to remain calm under pressure. Responsibilities Receive
a high volume of inbound calls and emails Identify the reason for
the customers call, collect relevant information, and provide
solutions Refer to premade scripts for a variety of customer
service topics Use best practices in customer service techniques to
develop rapport and build relationships with customers Document all
customer interactions Meet personal and team quotas Attend
trainings to maintain up-to-date skills and knowledge
Qualifications High school diploma/GED Previous experience as a
Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills Understanding of
active listening techniques Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage
time effectively
Keywords: Holiday Lanes Llc, Bossier City , FRONT DESK CUSTOMER SERVICE REPRESENTATIVE, Customer Service & Call Center , Bossier City, Louisiana
