Client Relationship Representative (Universal Banker) - Travel
Company: First Merchants Bank
Location: Columbus
Posted on: February 20, 2026
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Job Description:
Job Description Job Description First Merchants Bank is seeking
a Customer Relationship Representative (Universal Banker) - Reserve
to join our team! This full-time position will focus on providing
high quality customer service by accurately and efficiently
completing bank transactions and suggesting the products and
services that meet the current and future financial needs of bank
customers. We support you so you can exceed personal sales and
service goals while delivering a meaningful customer experience. As
part of this role, you will: Provide excellent customer service by:
Responding to customer requests for banking transactions. Answering
customer inquiries and problems with solutions that meet the
customer’s current needs. Continually building customer loyalty and
customer advocates. Contribute to overall banking center operation
by: Balance cash, daily transactions, vault and ATM. Understanding
and ensuring compliance, regulations and reporting. Following
information security policy and verification procedures to protect
customer privacy. Assist with opening and/or closing banking
center. Actively participate in a high performing sales environment
by: Selling bank products, making customer referrals and other
activities to support the goals. Knowing about all bank products.
Participating in daily/weekly meetings and coaching sessions. Lead
and act as an example to others by: Training, coaching, and guiding
staff with operational and sales skills. Attending and/or
completing applicable and required training sessions. Actively
participating in leading the sales and service activities at the
Banking Center. Assisting in banking center operations and ensure
policies and procedures are followed. To be successful in this
position, we require the following: High School Diploma or
Equivalent. Minimum of 6 (six) months of experience selling
products or services. Minimum of 1 (one) year of sales, banking
and/or related experience. Extensive travel required, must have the
ability to travel daily to banking centers within assigned region.
S.A.F.E. Act Registration at the time of employment through the
Nationwide Mortgage Licensing System (NMLS). This must be met
within 3 (three) months of hire date. Ability to obtain Notary
Public designation. Ability to multi-task in a fast-paced
environment. In-depth knowledge of products/services offered by the
bank (all lines of business). The following would be a plus: Prior
banking experience. Ability to sell and cross-sell bank products
and services. First Merchants offers the following: Base Pay PLUS
Bonuses Medical, Dental and Vision Insurance 401k Health Savings
and Flexible Spending Accounts Vacation/Sick Time Paid Holidays
Paid Parental Leave Tuition Reimbursement Additional Benefits A
little about us: First Merchants is guided by a genuine philosophy
of being a meaningful place to work and having a prosperous impact
across all walks of life throughout the communities we serve,
including consumers, businesses and other organizations. Our
Vision, Mission and Team statement reflect and reinforce that
authentic service philosophy. Our Vision is: To enhance the
financial wellness of the diverse communities we serve. Our Mission
is: To be the most responsive, knowledgeable, and high-performing
financial organization for our clients, teammates, and
shareholders. Our Team: "We are a collection of dynamic colleagues
with diverse experiences and perspectives who share a passion for
positively impacting lives. We are genuinely committed to
attracting and engaging teammates of diverse backgrounds. We
believe in the power of inclusion and belonging." Apply today to
begin your career with us!
Keywords: First Merchants Bank, Bossier City , Client Relationship Representative (Universal Banker) - Travel, Accounting, Auditing , Columbus, Louisiana
